Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information.
Last Updated: 10 December 2025
PayAI Network, LLC ("PayAI," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you visit our website, use our software or services, or otherwise interact with us (collectively, the "Services").
By using the Services, you consent to the practices described in this Privacy Policy.
1. Data We Collect
We may collect, use, store, and transfer the following categories of personal data:
1.1 Identity Data
- – First name
- – Last name
- – Username or similar identifier
1.2 Contact Data
- – Email address
- – Telephone number
1.3 Technical Data
- – IP address
- – Login data
- – Browser type and version
- – Time zone setting and location
- – Browser plug-in types and versions
- – Operating system and platform
- – Device and technology identifiers
1.4 Usage Data
- – Information about how you use our website, products, APIs, and other Services
- – Session information, page interactions, referring URLs, and similar behavioral metrics
We may also collect non-personal, aggregated, or de-identified information, which is not considered personal data.
2. How We Collect Data
We collect personal data through:
2.1 Direct Interactions
You provide Identity Data and Contact Data when you:
- – Create an account
- – Subscribe to Services
- – Request support
- – Communicate with us
2.2 Automated Technologies
We automatically collect Technical Data and Usage Data through cookies, server logs, analytics tools, and similar technologies.
2.3 Third Parties
We may receive Technical Data or Usage Data from analytics providers, hosting providers, and payment processors.
3. How We Use Your Personal Data
We use personal data for the following purposes:
3.1 Service Delivery
- – Providing, operating, and maintaining the Services
- – Managing user accounts and authentication
- – Processing transactions
- – Delivering software updates and improvements
3.2 Communication
- – Sending notices related to your account or transactions
- – Providing technical or administrative support
- – Responding to inquiries
3.3 Service Improvement
- – Monitoring and analyzing usage
- – Developing new functionality
- – Enhancing security, troubleshooting, and debugging
3.4 Legal and Compliance
- – Enforcing our Terms and Conditions
- – Protecting the rights, property, or safety of PayAI and users
- – Complying with legal obligations, court orders, or law enforcement requests
We do not sell personal data.
4. Legal Bases (Where Applicable)
Where privacy laws require a legal basis (e.g., GDPR), we rely on:
- – Performance of a contract (account management, providing the Services)
- – Legitimate interests (service improvement, security, analytics)
- – Consent (where expressly obtained)
- – Compliance with legal obligations
5. Cookies and Other Technologies
We use cookies and similar technologies to:
- – Authenticate users
- – Remember preferences
- – Analyze usage patterns
- – Improve performance and functionality
Users may adjust browser settings to refuse cookies, but some parts of the Services may not function properly.
6. Disclosure of Personal Data
We may share personal data with:
6.1 Service Providers
Third-party vendors supporting hosting, analytics, payment processing, customer support, email delivery, and similar services.
6.2 Business Transfers
Personal data may transfer as part of a merger, acquisition, financing, or sale of assets, subject to confidentiality obligations.
6.3 Legal Requirements
We may disclose data to comply with laws, regulations, legal processes, or governmental requests.
We do not permit service providers to use personal data for their own independent purposes.
7. International Transfers
We may transfer personal data to jurisdictions in which our service providers operate. When required, we use reasonable safeguards such as contractual protections, including standard contractual clauses.
8. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, alteration, disclosure, or destruction.
No system is perfectly secure; we cannot guarantee security.
9. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Account-related data may be retained for a reasonable period after account closure, subject to deletion or anonymization thereafter.
10. Children's Privacy
The Services are not directed to children under 16. We do not knowingly collect personal data from children under 16. If we learn that we have collected such data, we will delete it.
11. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights, including:
- – Access to your personal data
- – Correction or update of your data
- – Deletion of your data
- – Objection to or restriction of certain processing
- – Withdrawal of consent where applicable
Requests may be submitted to legal@payai.network
We may need to verify your identity before responding.
12. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties.
13. Changes to this Privacy Policy
We may modify this Privacy Policy from time to time. The "Last Updated" date will reflect the effective version. Continued use of the Services constitutes acceptance of changes.
14. Contact Us
For questions about this Privacy Policy or our data practices, please contact us at:
legal@payai.network